Effective Date: 12 May 2026

ODi (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect any information you provide when using our website.

1. Who We Are

ODi (Operational Delivery Improvement) provides operational improvement, workflow optimisation, systems integration, automation and AI-driven business solutions.

Website: www.opsdi.uk

2. Information We May Collect

We may collect and process the following information:

  • Name

  • Company name

  • Email address

  • Telephone number

  • Information submitted through contact forms

  • Information relating to enquiries about our services

  • Website usage information through cookies and analytics tools

3. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide information about our services

  • Improve our website and user experience

  • Communicate regarding projects or business opportunities

  • Maintain internal business records

We will only use your personal information where we have a lawful basis to do so.

4. Data Storage & Security

We are committed to ensuring your information is secure. Suitable physical, electronic and managerial procedures are in place to safeguard and secure information collected online.

5. Sharing Your Information

We do not sell, trade or rent your personal information to third parties.

We may share information with trusted service providers who assist in operating our website or business, where necessary and under appropriate confidentiality obligations.

6. Cookies

Our website may use cookies and analytics services to improve functionality and understand website usage.

You can choose to accept or decline cookies through your browser settings.

7. Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing of your data

  • Request restriction of processing

  • Request transfer of your data

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to other websites. Once you leave our website, we are not responsible for the protection and privacy of any information provided to external websites.

9. Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact:

ODi – Operational Delivery Improvement
Email:
Website: www.opsdi.uk

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.